Help Center

You may send us an email with "Request Cancellation" subject and subscription will be cancel immediately (no refund). Please keep in mind, we do not offer any refunds for unused portion of your subscription. If you current subscription expired and you do not pay immediately your account will be cancel automatically.

We recommend high or middle class Android TV box such as Nvidia Shield TV, Formuler Z7+/8, Amazon Fire Stick TV or Xiaomi Mi Box S. If you have Smart TV, just install one of the IPTV app. Please see our tutorials.

- I'm using Smart IPTV and I'm getting issues like "Server (URL) connection timeout", "Check playlist URL" or "No playlist uploaded" messages, when starting the app, while my playlist URL that works on my computer, other devices and apps.

"Server (URL) connection timeout" - This means you have trouble with your internet connection or your TV cannot handle such a big playlist. Please contact us and we will remove the VOD (they are more than 30 000 streams), so you can try again.

"Check playlist URL" - This means you haven't uploaded your playlist properly or your subscription has been expired.

"No playlist uploaded" - This means you haven't uploaded any playlist.

- I'm using Smart STB, MAG or STB Emu and when I try to load any channel, I get black screen.

If you're using VPN, disable it and try again. Make sure your device has internet connection. You can restart your router, your device and try again.

On our VOD database pretty much every movie has sound. The issue is probably your TV doesn't support some audio codecs.

In 99% of the cases the problem is related with the client side. Make sure you have a good and stable internet connection speed and test it in real time. 
Open this website from your device: www.fast.com the result should be 20 Mbps or higher. Restart your router, device and try again. Please read information on our website about buffering.

This means your Internet provider (ISP) is throttling or blocking your connection. You may need to use VPN.

strong>- I'm using VLC and when I open the playlist I'm getting very low number of channels.

That's because you've opened the playlist link directly with VLC and that's wrong setup. Check our tutorial for the VLC how to setup this program properly.

As it's already stated in the tutorials section, KODI doesn't work stable with a big playlist, so you should contact us and we will remove the VOD package.

Internet Protocol Television (IPTV) is a service that uses the Internet to deliver TV services.
In short, It is transmitting audio and video over a computer network instead of cable, terrestrial or satellite.

Internet Protocol Television is digital television delivered to your television through a high speed Internet (broadband) connection.
In this service, channels are encoded in IP format and delivered to the TV through a set top box.
IP TV service also includes video on demand, which is similar to watching video CDs/DVDs using a VCD/DVD player.

You may send us an email with "Request Cancellation" subject and subscription will be cancel immediately (no refund). Please keep in mind, we do not offer any refunds for unused portion of your subscription. If you do not pay immediately afer your subscription expired, your account will be cancel automatically.

IPTV converts a television signal into small packets of computer data like any other form of online traffic such as email or a web page. There are three main components of IP TV. First, the TV and content head end, where the TV channels are received and encoded and also other content like videos which are stored. The second component is the delivery network, which is broadband and landline network provided by a telecom operators. The third component is the set top box, which is required at the customer location. The packets are reassembled into programming by software in the set-top box. This box is connected between the operator’s broadband modem/router and customer’s TV.

The quality of digital video and audio is much better compared with the traditional analogue TV.
IPTV uses standard networking protocols, it promises lower costs for operators and lower prices for users. Using set-top boxes with broadband internet connections, video can be streamed to households more efficiently than cable

IPTV offers a cost effective way of accessing over a thousand channels. In comparison to local cable TV providers, IPTV is less expensive and does not come with any additional costs of buying and installing dishes and antennas. It gives you access to your favorite TV channels from your TV, laptop, tablet or smartphone. Unlike traditional cable TV, IPTV allows you to stream live TV in HD even when you are traveling.

We provide SD, HD and FHD channels. You can check our channels list for more information. Some channels may increase or decrease the quality. Please test for free our service to get more detail informations.

For SD channels, you need to have at least 10 mbps.
For HD channels, you need to have at least 15 Mbps.
For FHD channels, you need to have at least 25 Mbps.

Our servers are located in Europe and North America, so it should be tested with European or USA locations.

Yes, you can setup your subscription line on any device and any location in the world. All you need is good, stable Internet.

If you have subscription with 1 connection, you can use it for only one device at the same time. We also offer subscriptions with 2 connections from the same IP. Please contact us for more info.

Please check your Internet connection. Check for stability and Internet speed. In most cases these buffering are from the poor Internet connection, Router setting or any firewall on the clients side. Please check our website for more info about buffering.

No, we can not. Our channels list is really big - more than 7000 Live channels and 30000+ VOD. Some may be unavailable due to technical issues or maintenance, but we always try to fix them as soon as possible.

Yes, all our subscribers can have access to our EPG database and can watch with no extra cost. Please note that not all countries support EPG. Please some apps use their own EPG.

You can use our service without VPN, but in some cases if you have any blocking from your Internet provioder, we recommend it to use.

We DO NOT issue refunds for any subscription products once the order is confirmed and the subscription is sent. No warranties, guarantees or refunds can be provided for any sold IPTV subscription.

It means, that your question is answeared in FAQ section.

Longer subscription = cheaper price, but you always need to keep in mind, if for some reason server will go down, you will lose part of your payment. We want to emphasise again, WE DO NOT HAVE ANY CONTROL OVER THE SERVER. Actually all other subscription re-sellers are in the same situation, but no one is advising customers about it. That’s why we do not promote 1 year subscription as it is way too long term. Please, always consider above information before making final decision. Thank you.

** IMPORTANT  PLEASE READ CAREFULLY **

No physical item is included

No refund after you buy, since we cannot sell the subscription again once it is activated

Please note: one account works on one device only unless you have 2 line subscription 

All IPTV servers are managed by offshore third party providers therefore we don't have any control over service and content

As a streaming media service you may experience odd buffering, channels down for a variable periods of time, restarting, losing channel list, etc.

No warranties, guarantees or refunds can be provided for any sold IPTV subscription

Please test it first (only to get more experience with the service) then start with subscription for 1 month

It is very easy to order our service:

• Use free 24h test request first to make sure our Service is working on your device in your location
• When you are ordering 24h test make sure you have time to test it
• When you are ordering 24h test make sure you have working device and you know how to use it
• When you are ordering 24h test make sure you have your device connected to your Internet and your Internet meets our minimum requirements
• If you are happy with the free 24h then ONLY after contact us via contact form to order our service

We try to respond/reply as soon as possible but in some cases may take up to 72 hours. Please be patient and do not send us another email with the same topic as this will not speed up the process and in same cases may move all your e-mails to our spam folder.

You need to login in to your profile on webplayer tab click on "Watch Stream", you will be redirected to our webplayer. Insert username and password of your IPTV line. Please note this future is not available at this moment. Enjoy!

You need to login in your profile on Manage your subscription tab and you can remove all folders which you not plan to use

You need to login in your profile and scroll the page down, select from the dropdown menu "m3u with options /MPGETS" and click generate.

You need to login in your profile and click on "Edit Profile", here you will be able to change it.

You need to login in your profile and click on "Edit Profile", here you will be able to change it.

If you bought 1 connection , you can connect only 1 device to our Service at the same time, if you bought 2 connections you can connect 2 devices and use them at the same time from the same IP address.

Please make sure you have good stable Internet. If you just starting your journey with IPTV, please take some time to learn about it. Spend some time on Internet and read our tutorials, watch some YouTube videos etc. Make sure you have good working device and you know how to configure it. If you are using your Smart TV, please install your application to use IPTV. Once again, please read our tutorials as we are getting 24h trial request. We send 24h trials to our customers with working m3u line, and after few minutes we are receiving email with: "What I need to do with that?". Please take some time to educate yourself in subject how to use IPTV?

The reason that you don't get the channel's list with our App is username or password was wrongly insert to your app.